Reference

How We Protect Your Account and Payment Information

Your account details, deposit history and personal information stay secure on login pangerantoto2.

Data encrypted end-to-endPayment info never stored after withdrawalYou control your account access
login pangerantoto2 How We Protect Your Account and Payment Information
CONTACT & REQUESTS

How to Request Changes to Your Data

Team online

Privacy Request Form

Submit a data access or correction request via our in-app support menu under Account Settings. We aim to respond within seven business days with your current profile data.

Live Support Chat

Reach our support team Monday to Sunday, 09:00–23:00 GMT+7, via the chat icon in your account lobby. They can help you verify your identity before processing data changes.

Email Escalation

For formal data subject requests, email support with your account number and specific request. We keep a log of all privacy inquiries and send confirmation within two business days.

SECURITY & RETENTION

Data Handling, Cookies and Account Protection

Session Cookies

We use cookies to keep you logged in across device sessions and to track your game preferences. You can clear cookies from your browser settings; you will log in again on your next visit.

Password and Two-Factor Security

Your password is hashed and stored securely. We recommend enabling two-factor authentication in your account settings to add an extra layer of protection when logging in from new devices.

Payment Data Encryption

All DANA, OVO, GoPay and QRIS transactions are encrypted during transmission. We do not store full payment details on our servers after your withdrawal completes.

Data Retention Timeline

Active account data is kept for the duration of your membership plus three years after closure for financial audit compliance. Deleted accounts are removed from live systems within 30 days.

Third-Party Access Policy

We do not sell your data to advertisers or affiliate networks. Bank partners and payment processors see only what is necessary to complete deposits and withdrawals.

Policy Updates and Notification

If we change our privacy terms, we email your registered address at least 14 days in advance. Your continued use of your account after that date means you accept the update.

Frequently Asked Questions About Your Privacy

We collect your full name, email address, phone number, date of birth and country of residence. When you make your first deposit via DANA, OVO, GoPay or QRIS, we also verify your payment method. This information is used to keep your account secure and to meet local financial reporting rules.

We retain your withdrawal records and transaction history for as long as your account is active, plus three years after you close it. This allows us to verify past payouts if you ask us to look up a withdrawal. Your actual payment credentials are not stored after the transaction completes.

Yes. Open your account, go to Settings, then Account and Privacy, and select 'Request My Data'. We will compile your personal details, login history, and transaction records into a file and send it to your registered email within seven business days.

No. We do not sell or share your personal data with third parties for marketing. Bank partners and payment processors receive only the minimum information needed to process your deposits and withdrawals. We never disclose your game history or account balance to external parties.

Your account profile is marked as inactive immediately. Your transaction records are kept for three years for compliance purposes. Your personal details, cookies and session logs are deleted from live systems within 30 days. You can request final data export before closure.

Your password is encrypted using industry-standard hashing and never displayed in plain text, even to our support team. We recommend you enable two-factor authentication in your account security settings. Always log out before leaving a shared device, especially when playing on mobile in Yogyakarta or other public spaces.

Reach our support team via in-app live chat Monday to Sunday, 09:00–23:00 GMT+7. For formal privacy complaints, email support with your account number and describe the issue. We acknowledge all privacy inquiries within two business days and work to resolve them promptly.